Apple is facing complaints from users about overheating in its new iPhone 15 models, with some customers claiming the titanium frame is too hot to hold.
The iPhone maker’s community forum is taking customer feedback on the iPhone 15 Pro and Pro Max, saying the handsets are overheating.
“I had the new iPhone 15 Pro and it’s too hot, too hot to hold” A user wrote:. Another wrote: “My skin hurts!!! What’s going on with the iPhone 15 Pro Max??”
There are several posts on the Apple forum indicating that the iPhone 15 Pro series is overheating, with one user posting a photo of their iPhone 15 next to a thermometer to record the temperature. 111F (44C) also has posts X and Reddit.
Ming-Chi Guo, an Apple analyst at TF International Securities, said Any overheating problem could be due to a “compromise” in the phone’s design as the company tried to reduce the product’s weight.
The iPhone Pro model has a frame made of titanium, which is a poor conductor of heat, hindering the handset’s ability to dissipate heat. Earlier, Apple used stainless steel for its high-end phones.
Guo wrote: “The primary reason is compromises made in the design of the thermal system to achieve low weight, such as a low heat dissipation area and the use of a titanium frame, which negatively affect thermal performance.”
He said Apple would fix the problem with software updates. Guo said the reported problem is unlikely to be caused by the new Taiwanese-made chip used in the Pro models.
However, the analyst pointed out that if the problem is not resolved, it will affect iPhone Pro sales. The iPhone 15 went on sale last week. In the UK, costs range from £799 for the base model to £999 for the Pro and £1,199 for the larger Pro Max.
“If Apple does not address this issue properly, it will negatively affect shipments throughout the product life cycle of the iPhone 15 Pro series,” Guo said.
Apple has been contacted for comment.
of the company Customer support pages It says devices can heat up when they’re first set up, charged wirelessly, or when customers use graphics-intensive or processor-intensive applications like games.